help - Economic operators

The platform can be accessed using the following address: www.ridis.ro.

Next, we will show how to recover the forgotten password (if the economic operator is already registered), how to recover the email address (if there is no longer any certainty of the email used) and how to register a user who activates as a company or any other form of economic operator registered with the Trade Register and whose object of activity is the retail sale of tobacco products.

In case the user does not remember his password he will have to follow the steps highlighted in the images below.

Login window  -> Forgot password? -> Password reset window -> Type the email address

←CONTENT 

In case the user does not remember the email address used when registering on the platform will have to follow the steps highlighted in the images below.

If the user is not registered, the registration option will be selected, which is customized for economic operators of the retail type, respectively for manufacturers, distributors and importers.

Utilizatorul va completa toate câmpurile din cadrul formularului de înregistrare:

• Name – The data entered must be only from letters;
• First Name – The data entered must be only from letters;
• Email – The email address must be valid, because it will be request to be confirmed;
• Password – must contain a minimum letter in uppercase, one in lowercase, a number, and a minimum of 8 characters;
• Password Confirmation – The password must be the same with the one entered in the Password field.

The registration will be completed by pressing the Register button.

The user will be sent by email the confirmation of the created account and its activation address (link). At the same time, the user will have the possibility to retransmit the verification code if the email has not been successfully received.←CONTENT 

Login window -> Register -> Register window 

Email -> Password -> Confirm password -> Press “Register” -> Verify the account from the email sent -> Return to Login window and type email and password -> Press “Login”

After Register, the application will open the screen below (dashboard). At the top, on the left, on the white stripe containing the RIDIS logo, you can see the hamburger menu (3 horizontal lines). Also on this strip you can see on the right, the bell icon for the notifications intended for this user that will come from the system and the icon consisting of four rectangles that will open this very dashboard.

Immediately below, we notice a white stripe in which the steps (stages) that must be taken in order to register the economic operator are highlighted. Each stage that is not covered has an orange circle with the exclamation mark to warn about this.

Below we see the registration module of the economic operator and to its right the way of recording the working point of the economic operator. To begin with, the economic operator must be registered. After registering it, the button to register the work point will also become active.

If we press the menu button to the user (hamburger icon), from the right side a menu will appear in which we have the following options: to log out of the application, access the Terms and Conditions section, change the language, fill in the details of the oragnization or return back to the list of cases.

The mandatory fields are marked with “*” and are required to complete the registration.

Mandatory fields:

• Name ;
• Acronim/VAT;
• Email;

After filling the mandatory fields we will press the Save button. ← CONTENT  

After entering the data, they can be checked by clicking in the middle of the document “Confirmation of economic operator registration”. To modify certain data, we will have to press the Edit round green button at the top right of the document.

To send the data we will press the “Send” button and press the “Yes” button (if this is our option) in the confirmation window “Execute action”.

With the registration of the economic operator we notice that the button “Add working point” is active and we will press on it to start this process. It will open a page where the conditions that you must accept are listed in order to continue the registration process.

After the “Accept” of the conditions, a form will be opened in which we must fill in the minimum mandatory fields. Below is given an example. After the mandatory fields have been filled in, the “Save” button will also be activated.

To send the data we will press the “Send” button and press the “Yes” button (if this is our option) in the confirmation window “Execute action”.

At the top you can see a “Deactivate of work point” button. It can be used in case we want to deactivate the working point. After pressing the button, you will notice a field where you need to enter the reason for disabling.

Once we have finished registering the work point we can return to the main screen either by pressing the RIDIS logo, by clicking on the icon at the top right with four rectangles (dashboard), or by pressing the close case “x” button at the top right, or by pressing the close case “x” button at the top right.

At the same time, we notice in the image below, that all the stages of registration are now complete and “green”. We also note that tapping on the notification icon shows in a pop-up window the last notifications.

At the end we notice that the buttons “Add Economic Operator” and “Add Facility” still remain active and we can add on a registered user, more economic operators and more work points.

This section describes the general functionalities of the platformRidis

The main menu of the app is accessed using the icon on the top left (“hamburger menu”), next to the New case button.

Within it, the user can access the following resourcesMy cases;

• • My cases;
  • Current organization;
  • Language selector;
  • Terms and conditions;
  • Disconnect.←CONTENT 

• Name;
• Acronim/VAT;
• Email address;

←CONTENT 

Within the platform there are a number of filters and methods to quickly search for cases in the system. In the main menu you can select the advanced search button/icon (magnifying glass) located at the top right.

After clicking on the advanced search button, the advanced search menu will open, as seen below. Next we will describe some of the filters of this menu.

Advanced search criteria are:

• • Service options are those specific to the implementation of Ridis, as shown in the image below:
  • • Generate Aggregated level identifiers;
    • Generate Unit level identifiers;
    • Create Economic operators;
    • Create Facility;
    • Create Machine.←CONTENT 

• Users;

It will display all users within the currently selected subgroup (the company from which the connected user belongs).

• Importance;

Importance of cases configured by user:

• • Unimportant
  • Important
  • Very important;

• Criticality;

Criticality of the cases configured by the user:

• Critical
• Uncritical

• Case status;

Options available:

• • New;
  • Close;
  • Open

• • Date of last modified product on the case;

  Available options:

•  

  • • Anytime
    • Last hour;
    • The last 24 hours;
    • Last week;
    • Last month;
    • Last year;
    • Custom range.

When selecting a custom range, the user will have the following options at their disposal:

After selecting the search options you can save this filter. The filter is useful for future searches. The Save Filter button is at the top right next to the Search button

The freshly saved filter can be seen in the menu by pressing the Submit button.

You can also select to enable predefined search.

The application will display notifications in real time depending on the specifics of the cases, both in the notifications module that is permanently on the screen, to the right of the case display window, and by pressing the notification icon (bell) at the top right. This button can be used to see notifications and when we are not in the main screen

This section describes the general elements within the platform related to the management of use cases within the solution Ridis.

After logging in to Ridis, the user will be redirected to the main page. In the “My cases” section you can see all the cases previously registered as well as their status.

On the right side of the screen is the notification panel generated by the cases in progress.      ←CONTENT 

Creating a new case is done by pressing the add “+” button. Creating the following types of Cases is available:

• • Generate Aggregated level identifiers;
  • Generate Unit level identifiers;
  • Create Economic operators;
  • Create Facility;
  • Create Machine.

• • Manufacturer
  • Importer
  • Distributor

Depending on the user’s role, it can add different types of cases. The main rules for creating cases are listed below.

• • All roles can add Economic operators and Facilities;
  • Machine-type cases can only be added by manufacturers;
  • Generating of Aggregated level identifiersand Unit level identifierscan be made by Manufacturers, Importers and Distributors. ←CONTENT

 This use case deals with the registration process of economic operators involved in the trade in tobacco products, including for import, production and distribution.

Economic operators request CNIN through the platform Ridis issuing an identification code of the economic operator. The request must contain the data mentioned in Regulation EC 574/2018. ←CONTENT 

For the registration of a new economic operator, the option “Economic Operators Registration ” is chosen (EOR).

Before being redirected to the registration form of the new economic operator, it is necessary to accept the terms and conditions of registration.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active.

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

• Case number;
• Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

If all the data has been entered correctly, the application for registration of the economic operator is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

If the data has been entered incorrectly, they can be edited by pressing the edit button that will redirect the user to the edit page of the economic operator.

After filling in the data, the form is saved and the data entered is validated by pressing the button to send to the European register of economic operators.

If it you want to deactivate a previously created Economic operator, this can be done by pressing the “Deactivate Economic operator” button.

This option will open a window to add the deactivation details.

Once the request for deactivation is completed and saved, the user will be redirected to the case history page, where by pressing the Send button it will disable the Economic operator.

Once the economic operator has been deactivated, the case will be closed. ←CONTENT 

• • The importance
  • The case number;
  • Name of the Economic operator;
  • Abbreviated name;
  • Tax identification number
  • Email
  • Code EO – Economic operator code;
  • Status

The display features for this type of case can be configured by each user in part as can be seen in the figure below.

• • New – The case was created, but:
    • No data was entered,
    • Data was entered, but the “Save” button was not pressed;
    • Data was entered, saved, but the “Send” button was not pressed
  • Open – The case was created, the necessary data was filled in, the data was saved, the “Send” button was pressed and thedata was recorded in the European Register;
  • Closed – The case was created and sent, the data was recorded in the European register, but subsequently the Economic operator was deactivated←CONTENT;

For the registration of a new work place, the option “Work place registration” is chosen (WPR).

Before being redirected to the registration form of the new work place, it is necessary to accept the terms and conditions of registration.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active.

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

• Case number;
• Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the facility registration by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

After submitting the requests, the Ridis generates a work point identification code according to the CNIN policy of generating the codes of the work points. ←CONTENT

By pressing the edit point button, the user will be redirected to the edit screen of the workstation.

Any change in the details of the workstation also requires a sending of the data to the European register.

If the completed data are valid, they can be sent to the European register. The submission also generates an identification code of the work point according to the policy of generating the identifiers of the work points of CNIN.

If a workstation is to be deactivated, it is done by pressing the “Disable Work Point” button.

This option will open a window to fill in the deactivation details.

After the completion of the deactivation of the economic operator, the case will be closed. ←CONTENT 

• • The importance
  • The case number;
  • Code EO – Economic operator code;
  • CODE F – Facility code;
  • Type F – Facility type;
  • Status

“Facility” cases can have 3 states that signify:

• • New – The case was created, but:
    • No data was entered,
    • Data was entered, but the “Save” button was not pressed;
    • Data was entered, saved, but the “Send” button was not pressed
  • Open – The case was created, the necessary data was filled in, the data was saved, the “Send” button was pressed and thedata was recorded in the European Register;
  • Closed – The case was created and sent, the data was recorded in the European register, but subsequently the Facility was deactivated←CONTENT ;

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From the main menu, choose the option ” Machine Registration ” (IU)..

After accepting them, at the top, you can see the type of case, the status of the case (new, open, closed ), the person who created the case and the date of its creation . Below we see an example of completing the mandatory data after which the Save button became active.
To add a machine component, it is mandatory to uncheck the box for the “Machine” field

After saving the form, the user is redirected to the Data Registration Confirmation page , where we will validate the entered data. If we want to change any of the entered data, we will press the round green Edit button, which will return us to the data entry page where we can make the changes .

The user will be able to validate the data entered for Part of a Machine by pressing the send button which will publish the data in the European register.

The user checks all the entered data to validate them and to be able to be registered in the European register of economic operators. All entered data can be viewed by clicking in the middle of the document.
If all the data have been entered correctly , send the machine registration request by pressing the ” Send ” button which will open a window with a confirmation message

By pressing the button for editing the data of a machine component, the user will be redirected to the editing screen of the component data.
Any change to the details of the work point, requires and sending the data to the European register.

In the upper right there is the close case button which redirects the user to the case list page.

In the left panel there are details related to the case such as:

• Case number;
• Persons responsible for the execution of the case.

Changing the importance of the case can be done with the specific icon , the colored arrow to the left of the case number

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the machine registration by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

If the completed data are valid, they can be sent to the European register. Sending generate and a work point identification code according to the CNIN work point identifier generation policy.

Once the request for deactivation is completed and saved, the user will be redirected to the case history page. Here, by pressing the Send button it will disable the Machine and the case will be closed.←CONTENT 

• • The importance
  • The case number;
  • Code EO – Economic operator code;
  • CODE F – Facility code;
  • CODE M – Machine code;
  • Manufacturer
  • Number of equipment;
  • Status
  • Machine – marker if the record is for machine or a component of machine

“Machine” cases can have 3 states that signify:

• • New – The case was created, but:
    • No data was entered,
    • Data was entered, but the “Save” button was not pressed;
    • Data was entered, saved, but the “Send” button was not pressed
  • Open – The case was created, the necessary data was filled in, the data was saved, the “Send” button was pressed and the data was recorded in the European Register;
  • Closed – The case was created and sent, the data was recorded in the European register, but later the Machine was deactivated←CONTENT ;

From the main menu, choose the option ” Machine Registration ” (IU)..

After accepting them, at the top, you can see the type of case, the status of the case (new, open, closed ), the person who created the case and the date of its creation .

To register a machine, the “Machine” field must be checked.

In the upper right there is the close case button which redirects the user to the case list page.

In the left panel there are details related to the case such as:

• Case number;
• Persons responsible for the execution of the case.

Changing the importance of the case can be done with the specific icon , the colored arrow to the left of the case number

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the machine registration by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

If the completed data are valid, they can be sent to the European register. Sending generate and a work point identification code according to the CNIN work point identifier generation policy.

Once the request for deactivation is completed and saved, the user will be redirected to the case history page. Here, by pressing the Send button it will disable the Machine and the case will be closed.←CONTENT 

• • The importance
  • The case number;
  • Code EO – Economic operator code;
  • CODE F – Facility code;
  • CODE M – Machine code;
  • Manufacturer
  • Number of equipment;
  • Status
  • Machine – marker if the record is for machine or a component of machine

“Machine” cases can have 3 states that signify:

• • New – The case was created, but:
    • No data was entered,
    • Data was entered, but the “Save” button was not pressed;
    • Data was entered, saved, but the “Send” button was not pressed
  • Open – The case was created, the necessary data was filled in, the data was saved, the “Send” button was pressed and the data was recorded in the European Register;
  • Closed – The case was created and sent, the data was recorded in the European register, but later the Machine was deactivated←CONTENT ;

The user selects the option to Unit Series Generation and is redirected to the unique codes request form.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active.

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

• Case number;
• Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the unit level identifier by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

• • In case of emergency, the codes are generated immediately;
  • When the emergency is not selected, the codes are generated within one business day after sending the request.←CONTENT  

After opening the document, we scroll down to its base and look for the download link, such as the one in the image marked with red arrow. To download the unit level identifiers, we will click on that link and the series will be downloaded in the computer preset location. The document is text-type.

• • New– The case was created, but:
    • No data was entered,
    • Data was entered, but the “Save” button was not pressed;
    • Data was entered, saved, but the “Send” button was not pressed
  • Open – The case was created, the necessary data was filled in, the data was saved and the “Send” button was pressed;
  • Closed-The case was created and sent:
    • after passing the 24-hour interval, the unit series were issued
    • the data validated and sent were incorrect, and the series could not be issued
    • the user has cancelled the request within the 24-hour interval from the moment it was sent.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active.

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

• Case number;
• Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the aggregated series by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

The manufacturer may request in Ridis the issuance of aggregated level identifiers in an emergency mode with electronic or physical delivery mode. After selecting options, the process continues with the following customizations:

• • In case of emergency, the codes are generated immediately;
  • When the emergency is not selected, the codes are generated within one business day after sending the request; ←CONTENT  

After opening the document, we scroll down to its base and look for the download link, such as the one in Download of level unit identifiers. To download the aggregate level identifiers, we will click on that link and the series will be downloaded in the computer preset location. The document is text-type.

If the period of one working day has not expired since the request for generating aggregated level identifiers has been sent, the request may be cancelled.

“Aggregate Level Identifier ” cases can have 3 states that signify:

• • New– The case was created, but:
    • No data was entered,
    • Data was entered, but the “Save” button was not pressed;
    • Data was entered, saved, but the “Send” button was not pressed
  • Open – The case was created, the necessary data was filled in, the data was saved and the “Send” button was pressed;
  • Closed-The case was created and sent:
    • after passing the 24-hour interval, the aggregate series were issued
    • the data validated and sent were incorrect, and the series could not be issued
    • the user has cancelled the request within the 24-hour interval from the moment it was sent.