user support

contact us

Do not hesitate to contact us for any technical problem or commercial concerns. Fill one of the forms below, “General”, “Lost account”, “Facilities”, “Deactivate account”, specific to your problem and we will answer you as soon as possible.

Support

general

lost account

facilities

deactivate account

contact

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Fill this form in case you lost access to your account on the platform

Fields marked with * are mandatory

Applicant Surname*

Type surname

Applicant Name*

Type namee

Economic Operator Name*

Type operator name

Economic Operator Address*

Type country, county, town, street, street number

Postal code*

Type only digits

Economic Operator Phone*

Type only digits

Email address*

Type the email address you want to register

Verify email address*

Re-type the email address you want to register

Tax Registration Number (TRN)*

Type the number

Trade Register Registration Number*

Type the number

Request reason*

Type briefly the reson for your request

Upload a Valid and digitally signed Certificate of Status (only PDF file, max. 4 MB)*

Upload a copy of your Identity Document (only pdf, png, jpg, jpeg file, max. 4 MB)*

Add your handwritten signature*

In order to send the message you must assume the correctness of the data entered*I declare on my own responsibility that the information provided is complete and correct, knowing the provisions of art. 326 of the Criminal Code regarding false statements, and that I was informed about the Privacy policy of CNIN S.A., and I understand that C.N. "Imprimeria Națională" – S.A. has the right to request, for the purpose of verifying and confirming the declaration, any supporting documents available to me

In order to send the message you must agree to the processing of personal data (GDPR)*I agree with the processing of personal data in accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and the Privacy policy

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