help - Economic operators

User manual

 

 

Below you will find a complete guide to use the application.

We will continuously update this page with the last updates of the application.

 

HELP – ECONOMIC OPERATOR

User manual

This manual details the steps to be followed for using the “Ridis” platform. This is the platform for generating identifiers for economic operators, places for business, machinery, unitary identifiers and aggregated identifiers

CONTENT

Accessing the platform by Economic Operators registered as Producer Importers and Distributors
Main features - for Economic Operators registered as Producer Importers and Distributors

Accessing the platform by Economic Operators registered as Retailers

The platform can be accessed using the following address: www.ridis.ro.

Next, we will show how to recover the forgotten password (if the economic operator is already registered), how to recover the email address (if there is no longer any certainty of the email used) and how to register a user who activates as a company or any other form of economic operator registered with the Trade Register and whose object of activity is the retail sale of tobacco products.

Password recover

In case the user does not remember his password he will have to follow the steps highlighted in the images below.

Login window  -> Forgot password? -> Password reset window -> Type the email address

Email recover

In case the user does not remember the email address used when registering on the platform will have to follow the steps highlighted in the images below.

Login window -> Forget email? -> Type the TRN in the search bar -> Discover the email from the suggestion presented

User registration

If the user is not registered, the registration option will be selected, which is customized for economic operators of the retail type, respectively for manufacturers, distributors and importers.

Utilizatorul va completa toate câmpurile din cadrul formularului de înregistrare:

  • Name – The data entered must be only from letters;
  • First Name – The data entered must be only from letters;
  • Email – The email address must be valid, because it will be request to be confirmed;
  • Password – must contain a minimum letter in uppercase, one in lowercase, a number, and a minimum of 8 characters;
  • Password Confirmation – The password must be the same with the one entered in the Password field.

The registration will be completed by pressing the Register button.

The user will be sent by email the confirmation of the created account and its activation address (link). At the same time, the user will have the possibility to retransmit the verification code if the email has not been successfully received.←CONTENT 

Login window -> Register -> Register window 

Email -> Password -> Confirm password -> Press “Register” -> Verify the account from the email sent -> Return to Login window and type email and password -> Press “Login”

Accessing the application – Dashboard

After Register, the application will open the screen below (dashboard). At the top, on the left, on the white stripe containing the RIDIS logo, you can see the hamburger menu (3 horizontal lines). Also on this strip you can see on the right, the bell icon for the notifications intended for this user that will come from the system and the icon consisting of four rectangles that will open this very dashboard.

Immediately below, we notice a white stripe in which the steps (stages) that must be taken in order to register the economic operator are highlighted. Each stage that is not covered has an orange circle with the exclamation mark to warn about this.

Below we see the registration module of the economic operator and to its right the way of recording the working point of the economic operator. To begin with, the economic operator must be registered. After registering it, the button to register the work point will also become active.

Organization configuration

If we press the menu button to the user (hamburger icon), from the right side a menu will appear in which we have the following options: to log out of the application, access the Terms and Conditions section, change the language, fill in the details of the oragnization or return back to the list of cases.

The mandatory fields are marked with “*” and are required to complete the registration.

Mandatory fields:

  • Name ;
  • Acronim/VAT;
  • Email;

After filling the mandatory fields we will press the Save button. ← CONTENT  

Economic operator registration

For the registration of the economic operator we will press the button “Add economic operator”. It will open a page where the conditions that you must accept are listed in order to continue the registration process.
After you “Accept” the conditions, a form will be opened in which we must fill in the minimum mandatory fields. Below is given an example. After the required fields have been filled in, the “Save” button will also be activated.

Validation of the data entered and sending to the system.

After entering the data, they can be checked by clicking in the middle of the document “Confirmation of economic operator registration”. To modify certain data, we will have to press the Edit round green button at the top right of the document.

To send the data we will press the “Send” button and press the “Yes” button (if this is our option) in the confirmation window “Execute action”.

After submitting the data, as it is seen below, the unique EO ID LECNIxxxxxx has been issued for each registered operator. It is also possible to edit data as long as the operator has an active account on the platform. If we are going to Edit the data we will have to save it at the end, and then send it again, as shown above.
At the top you can see a button of “Deactivating economic operator”. It can be used in case we want to deactivate the economic operator. After pressing this button, you will notice a field where you need to enter the reason for deactivating. If a facility (working point) has been added, the deactivation of the economic operator can be done only after deactivation of the registered work point. A warning will appear at the attempt to disable it, as in the image below
Once we have finished registering the economic operator we can return to the main screen either by pressing the RIDIS logo, by clicking on the icon at the top right with four rectangles (dashboard), or by pressing the close case “x” button at the top right. Here we will notice that the economic operator has been registered, but that there is a problem highlighted in red, namely that it does not have a working point (facility) registered.

Facility registration

With the registration of the economic operator we notice that the button “Add working point” is active and we will press on it to start this process. It will open a page where the conditions that you must accept are listed in order to continue the registration process.

After the “Accept” of the conditions, a form will be opened in which we must fill in the minimum mandatory fields. Below is given an example. After the mandatory fields have been filled in, the “Save” button will also be activated.

Validation of the data entered and sending to the system.

After entering the data, they can be checked by clicking in the middle of the document “Work place registration confirmation”. To modify certain data, we will have to press the Edit round green button at the top right of the document.

To send the data we will press the “Send” button and press the “Yes” button (if this is our option) in the confirmation window “Execute action”.

After submitting the data, as it is seen below, the unique EO ID LECNIxxxxxx has been issued for each registered operator. It is also possible to edit data as long as the operator has an active account on the platform. If we are going to Edit the data we will have to save it at the end, and then send it again, as shown above.

At the top you can see a “Deactivate of work point” button. It can be used in case we want to deactivate the working point. After pressing the button, you will notice a field where you need to enter the reason for disabling.

Once we have finished registering the work point we can return to the main screen either by pressing the RIDIS logo, by clicking on the icon at the top right with four rectangles (dashboard), or by pressing the close case “x” button at the top right, or by pressing the close case “x” button at the top right.

At the same time, we notice in the image below, that all the stages of registration are now complete and “green”. We also note that tapping on the notification icon shows in a pop-up window the last notifications.

At the end we notice that the buttons “Add Economic Operator” and “Add Facility” still remain active and we can add on a registered user, more economic operators and more work points.

Accessing the platform by Economic Operators registered as Producer Importers and Distributors

In order to access the platform by the economic operators who will register as Producers, Importers or Distributors will have to click on the option Manufacturers, Importer, Distributors. This will reroute them to another login window where they will have to make the actual registration.

Main features – for Economic Operators registered as Producer Importers and Distributors

This section describes the general functionalities of the platformRidis

 

Main menu

 

The main menu of the app is accessed using the icon on the top left (“hamburger menu”), next to the New case button.

Within it, the user can access the following resourcesMy cases;

 

    • My cases;
    • Current organization;
    • Language selector;
    • Terms and conditions;
    • Disconnect.←CONTENT 
To configure the current organization, only 3 fields are required:

 

  • Name;
  • Acronim/VAT;
  • Email address;

←CONTENT 

Advanced search

Within the platform there are a number of filters and methods to quickly search for cases in the system. In the main menu you can select the advanced search button/icon (magnifying glass) located at the top right.

After clicking on the advanced search button, the advanced search menu will open, as seen below. Next we will describe some of the filters of this menu.

 

Advanced search criteria are:

 

    • Service options are those specific to the implementation of Ridis, as shown in the image below:
      • Generate Aggregated level identifiers;
      • Generate Unit level identifiers;
      • Create Economic operators;
      • Create Facility;
      • Create Machine.←CONTENT 
  • Users;

It will display all users within the currently selected subgroup (the company from which the connected user belongs).

  • Importance;

Importance of cases configured by user:

    • Unimportant
    • Important
    • Very important;
  • Criticality;

Criticality of the cases configured by the user:

    • Critical
    • Uncritical
  • Case status;

Options available:

    • New;
    • Close;
    • Open
    • Date of last modified product on the case;

    Available options:

  •  

      • Anytime
      • Last hour;
      • The last 24 hours;
      • Last week;
      • Last month;
      • Last year;
      • Custom range.

When selecting a custom range, the user will have the following options at their disposal:

After selecting the search options you can save this filter. The filter is useful for future searches. The Save Filter button is at the top right next to the Search button

The freshly saved filter can be seen in the menu by pressing the Submit button.

You can also select to enable predefined search.

Notification

The application will display notifications in real time depending on the specifics of the cases, both in the notifications module that is permanently on the screen, to the right of the case display window, and by pressing the notification icon (bell) at the top right. This button can be used to see notifications and when we are not in the main screen

Case management

This section describes the general elements within the platform related to the management of use cases within the solution Ridis.

 

View cases

After logging in to Ridis, the user will be redirected to the main page. In the “My cases” section you can see all the cases previously registered as well as their status.

On the right side of the screen is the notification panel generated by the cases in progress.      ←CONTENT 

Creating cases

Creating a new case is done by pressing the add “+” button. Creating the following types of Cases is available:

 

    • Generate Aggregated level identifiers;
    • Generate Unit level identifiers;
    • Create Economic operators;
    • Create Facility;
    • Create Machine.

Security constraints

There are 3 main roles within the platform:

    • Manufacturer
    • Importer
    • Distributor

Depending on the user’s role, it can add different types of cases. The main rules for creating cases are listed below.

    • All roles can add Economic operators and Facilities;
    • Machine-type cases can only be added by manufacturers;
    • Generating of Aggregated level identifiersand Unit level identifierscan be made by Manufacturers, Importers and Distributors. ←CONTENT

Management of Economic operators

 This use case deals with the registration process of economic operators involved in the trade in tobacco products, including for import, production and distribution.

Economic operators request CNIN through the platform Ridis issuing an identification code of the economic operator. The request must contain the data mentioned in Regulation EC 574/2018. ←CONTENT 

 

Economic operators registration

 

For the registration of a new economic operator, the option “Economic Operators Registration ” is chosen (EOR).

Before being redirected to the registration form of the new economic operator, it is necessary to accept the terms and conditions of registration.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active.

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

  • Case number;
  • Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

After saving the form, the user is redirected to the Confirm data registration page, where we will validate the entered data. If we want to modify any of the data entered, we will press the round green button of Edit, which will return us back to the data entry page where we will be able to make the changes.
The user verifies all the data entered in order to validate them and to be registered in the European register of economic operators. The visualization of all the entered data is done by pressing in the middle of the document.

If all the data has been entered correctly, the application for registration of the economic operator is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

Update an Economic operator data

If the data has been entered incorrectly, they can be edited by pressing the edit button that will redirect the user to the edit page of the economic operator.

After filling in the data, the form is saved and the data entered is validated by pressing the button to send to the European register of economic operators.

Generating the Economic operator code

If the filled data are valid, it is possible to send the data to the European Register. An identification code of the economic operator, according to the policy CNIN for generating the identifiers of Economic operators, will be generate and the European Register will be updated.

Deactivate an Economic operator

If it you want to deactivate a previously created Economic operator, this can be done by pressing the “Deactivate Economic operator” button.

This option will open a window to add the deactivation details.

Once the request for deactivation is completed and saved, the user will be redirected to the case history page, where by pressing the Send button it will disable the Economic operator.

Once the economic operator has been deactivated, the case will be closed. ←CONTENT 

Filtering of “Economic Operator” type cases

Cases of “Create Economic Operator” type will have the following filtering characteristics:

    • The importance
    • The case number;
    • Name of the Economic operator;
    • Abbreviated name;
    • Tax identification number
    • Email
    • Code EO – Economic operator code;
    • Status

The display features for this type of case can be configured by each user in part as can be seen in the figure below.

Status of “Economic operator” type cases

“Economic operator” cases can have 3 states that signify:

    • New – The case was created, but:
      • No data was entered,
      • Data was entered, but the “Save” button was not pressed;
      • Data was entered, saved, but the “Send” button was not pressed
    • Open – The case was created, the necessary data was filled in, the data was saved, the “Send” button was pressed and thedata was recorded in the European Register;
    • Closed – The case was created and sent, the data was recorded in the European register, but subsequently the Economic operator was deactivated←CONTENT;

Management of Facilities

This case of use treats the process of registering the Facilities belonging to Economic operators, involved in trade in tobacco products, from manufacture to the first retail outlet. ←CONTENT 

 

Facility registration

 

For the registration of a new work place, the option “Work place registration” is chosen (WPR).

Before being redirected to the registration form of the new work place, it is necessary to accept the terms and conditions of registration.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active.

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

  • Case number;
  • Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

After saving the form, the user is redirected to the Confirm data registration page, where we will validate the entered data. If we want to modify any of the data entered, we will press the round green button of Edit, which will return us back to the data entry page where we will be able to make the changes.

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the facility registration by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

After submitting the requests, the Ridis generates a work point identification code according to the CNIN policy of generating the codes of the work points. ←CONTENT

Update the Facility data

By pressing the edit point button, the user will be redirected to the edit screen of the workstation.

Any change in the details of the workstation also requires a sending of the data to the European register.

Generating the Facility code

If the filled data are valid, it is possible to send the data to the European Register. An identification code of the Facility F ID, according to the policy of CNN for generating the identifiers of Facilities, will be generate and the European Register will be updated.

If the completed data are valid, they can be sent to the European register. The submission also generates an identification code of the work point according to the policy of generating the identifiers of the work points of CNIN.

Deactivation of the Facility

If a workstation is to be deactivated, it is done by pressing the “Disable Work Point” button.

This option will open a window to fill in the deactivation details.

After the completion of the deactivation of the economic operator, the case will be closed. ←CONTENT 

Filtering of “Facility” type Cases

The “Create Facility” cases will have the following filtering features:

    • The importance
    • The case number;
    • Code EO – Economic operator code;
    • CODE F – Facility code;
    • Type F – Facility type;
    • Status

Status of “Facility” type cases

“Facility” cases can have 3 states that signify:

    • New – The case was created, but:
      • No data was entered,
      • Data was entered, but the “Save” button was not pressed;
      • Data was entered, saved, but the “Send” button was not pressed
    • Open – The case was created, the necessary data was filled in, the data was saved, the “Send” button was pressed and thedata was recorded in the European Register;
    • Closed – The case was created and sent, the data was recorded in the European register, but subsequently the Facility was deactivated←CONTENT ;

    <

Management of Machines

This case of use treats the process of registration of machines belonging to producers involved in trade in tobacco products.←CONTENT 

 

Machine registration

 

For the registration of a new machine, the option “Machine Registration ” is chosen (MR).

Before being redirected to the registration form of the machine it is necessary to accept the terms and conditions of registration.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active..

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

  • Case number;
  • Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

After saving the form, the user is redirected to the Confirm data registration page, where we will validate the entered data. If we want to modify any of the data entered, we will press the round green button of Edit, which will return us back to the data entry page where we will be able to make the changes.

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the machine registration by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

Dacă datele completate sunt valide, acestea pot fi trimise în registrul European. Trimiterea  generează și un cod de identificare al punctului de lucru conform politicii de generare a identificatorilor punctelor de lucru a CNIN.

Update a Machine data

By pressing the machine data editing button, the user will be redirected to the machine data editing screen.

Any change in the details of the workstation also requires a sending of the data to the European register.

Generating the Machine code

If the filled data are valid, it is possible to send the data to the European Register. An identification code of the Machine M ID, according to the policy of CNN for generating the identifiers of Machines, will be generate and the European Register will be updated.

Deactivate a Machine

If it you want to deactivate a previously created Machine, this can be doneby pressing the “Deactivate Machine” button.

This option will open a window to add the deactivation details.

Once the request for deactivation is completed and saved, the user will be redirected to the case history page. Here, by pressing the Send button it will disable the Machine and the case will be closed.←CONTENT 

Filtering of “Machine” type cases

“Machine” cases will have the following filtering features:

    • The importance
    • The case number;
    • Code EO – Economic operator code;
    • CODE F – Facility code;
    • CODE M – Machine code;
    • Manufacturer
    • Number of equipment;
    • Status

Status of “Machine” type cases

“Machine” cases can have 3 states that signify:

    • New – The case was created, but:
      • No data was entered,
      • Data was entered, but the “Save” button was not pressed;
      • Data was entered, saved, but the “Send” button was not pressed
    • Open – The case was created, the necessary data was filled in, the data was saved, the “Send” button was pressed and thedata was recorded in the European Register;
    • Closed – The case was created and sent, the data was recorded in the European register, but subsequently the Machine was deactivated←CONTENT ;

Managementul Generarii seriilor unice unitare

This case of use treats the process of generating unit level identifiers by manufacturers or importers of tobacco products.←CONTENT  

Unit level identifier request

The user selects the option to Unit Series Generation and is redirected to the unique codes request form.

Before being redirected to the registration form of the unit series generation, it is necessary to accept the terms and conditions of registration.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active.

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

  • Case number;
  • Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

After saving the form, the user is redirected to the Confirm data registration page, where we will validate the entered data. If we want to modify any of the data entered, we will press the round green button of Edit, which will return us back to the data entry page where we will be able to make the changes.

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the unit level identifier by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

The manufacturer or importer shall request in Ridis the issuance of Unit level identifiers. The request must contain the required data under EC Regulation 574/2018.
The user will be able to validate the data entered and by pressing the Send button to send the request.
The “ID issuer” platform waits for a business day before the unit codes are generated, during which time the user can cancel the request.

Request of unit level identifiers in emergency mode or with printing


The manufacturer may request in Ridis the issuance of unit level identifiers as an emergency procedure with electronic or physical delivery mode. After selecting options, the process continues with the following customizations:

    • In case of emergency, the codes are generated immediately;
    • When the emergency is not selected, the codes are generated within one business day after sending the request.←CONTENT  

Download of unit level identifiers

To download the unit level identifiers, we need to search and open the case in My Cases in the Generate Unit Level Identifiers section. Then in the History Case page we search for “Confirmation message for generate the Unit Level Identifiers” and we will click in the middle of this document.

After opening the document, we scroll down to its base and look for the download link, such as the one in the image marked with red arrow. To download the unit level identifiers, we will click on that link and the series will be downloaded in the computer preset location. The document is text-type.

Cancel the request

If the period of one working day has not expired, since the request for generating unit level identifiers has been sent, the request may be cancelled.

Status of “Unit Level Identifiers” type Cases

“Unit Level Identifiers” cases can have 3 states that signify:

 

    • New– The case was created, but:
      • No data was entered,
      • Data was entered, but the “Save” button was not pressed;
      • Data was entered, saved, but the “Send” button was not pressed
    • Open – The case was created, the necessary data was filled in, the data was saved and the “Send” button was pressed;
    • Closed-The case was created and sent:
      • after passing the 24-hour interval, the unit series were issued
      • the data validated and sent were incorrect, and the series could not be issued
      • the user has cancelled the request within the 24-hour interval from the moment it was sent.

Management of “Generating of aggregated level identifiers”

This case of use treats the process of generating aggregated level identifiers to manufacturers, importers and distributors.←CONTENT  

Request of aggregated level identifiers

The manufacturer, importer or distributors shall request the release of aggregated level identifiers to the CNIN.
Before being redirected to the registration form of the aggregate series generation, it is necessary to accept the terms and conditions of registration.

After accepting them, at the top, one can observe the type of case, the status of the case (new, open, closed), the person who created the case and the date of its creation. Below we see an example of filling in the mandatory data as a result of which the Save button became active.

At the top right there is the close case button that redirects the user to the case list page.

In the left panel there are details related to the case such as:

  • Case number;
  • Persons responsible for the execution of the case.

Changing the importance of the case can be done by using the specific icon, the colored arrow to the left of the case number

After saving the form, the user is redirected to the Confirm data registration page, where we will validate the entered data. If we want to modify any of the data entered, we will press the round green button of Edit, which will return us back to the data entry page where we will be able to make the changes.

The request must contain the mandatory data, according to regulation EC 574/2018.

The user will be able to validate the data entered for the aggregated series by pressing the send button that will publish the data in the European register.

User verifies all the data entered in order to validate it and to be registered in the European register of economic operators. The visualization of all the data entered is done by pressing in the middle of the document.

If all the data has been entered correctly, the machine registration request is sent by pressing the “Send” button which will open a window with a confirmation message. ←CONTENT

The “ID issuer” platform waits for a business day. During this time, the user can cancel the request.

Request of aggregated level identifiers in emergency mode or with printing

The manufacturer may request in Ridis the issuance of aggregated level identifiers in an emergency mode with electronic or physical delivery mode. After selecting options, the process continues with the following customizations:

    • In case of emergency, the codes are generated immediately;
    • When the emergency is not selected, the codes are generated within one business day after sending the request; ←CONTENT  

Download of aggregate level identifiers

To download the aggregate level identifiers, we need to search and open the case in My Cases in the Generate Aggregate Level Identifiers section. Then in the History Case page we search for “Confirmation message for generate the Aggregate Level Identifiers” and we will click in the middle of this document.

After opening the document, we scroll down to its base and look for the download link, such as the one in Download of level unit identifiers. To download the aggregate level identifiers, we will click on that link and the series will be downloaded in the computer preset location. The document is text-type.

Cancel the request

If the period of one working day has not expired since the request for generating aggregated level identifiers has been sent, the request may be cancelled.

Status of “Aggregate Level Identifiers” type Cases

“Aggregate Level Identifier ” cases can have 3 states that signify:

 

    • New– The case was created, but:
      • No data was entered,
      • Data was entered, but the “Save” button was not pressed;
      • Data was entered, saved, but the “Send” button was not pressed
    • Open – The case was created, the necessary data was filled in, the data was saved and the “Send” button was pressed;
    • Closed-The case was created and sent:
      • after passing the 24-hour interval, the aggregate series were issued
      • the data validated and sent were incorrect, and the series could not be issued
      • the user has cancelled the request within the 24-hour interval from the moment it was sent.

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